Terms of Use, Privacy Policy & Contest Rules
Last updated: June 12, 2026
1. Who Runs SHIFT-E
SHIFT-E is an independent project operated by Shift-E ("operator," "we," "us," "our"). For questions about these terms, your data, or a contest, email contact@shift-e.com. "You" means the person using the site.
2. Using the Site
You may play, share results, and submit scores for personal, non-commercial use. You agree not to:
- Use bots, scripts, or any automated means to play or submit scores
- Attempt to reverse-engineer or tamper with the puzzle generator, timer, or scoring
- Submit scores on behalf of someone else or under a name that impersonates another person
- Scrape the leaderboard or any other part of the site at volume
- Attempt to disrupt the service
We may suspend or remove accounts and entries that we reasonably believe violate these rules.
3. Accounts and Email Verification
To appear on the verified leaderboard, you submit a first name and an email address, and confirm ownership via a magic link. You are responsible for maintaining access to that inbox. One verified entry per person per daily round.
4. What We Collect
When you play and submit a score, we collect:
- The first name you choose for display
- Your email address, for verification and prize contact
- Your solve time and submission metadata — including IP address, a coarse network identifier, and a device ID — used to prevent duplicate and automated entries
- Standard product analytics (via PostHog) about how the site is used
We do not sell this data. We do not use it for advertising.
5. How We Use It
We use the information above to verify submissions, display the leaderboard, prevent abuse, improve the game, and contact you if you win a prize. We do not send marketing email. We do not sell or share your personal information with third parties, except:
- Infrastructure providers (hosting, email delivery, analytics) acting on our behalf
- Where required by law
6. Data Retention and Deletion
Leaderboard entries are retained indefinitely so that historical results stay intact. You can request deletion of your account and any leaderboard entries tied to your email at any time by writing to contact@shift-e.com. We will confirm and act on the request within a reasonable time.
7. Cookies and Local Storage
We use cookies and browser storage to keep you signed in, remember your theme and sound preferences, and support basic product analytics. We do not use cross-site advertising trackers.
8. Leaderboard Fairness
Solve times on the verified leaderboard are computed by our server, not self-reported. Submissions that fail validation are rejected. We reserve the right to disqualify entries that appear automated, manipulated, or duplicated, and to enforce a limit of one verified entry per person per daily round.
9. Weekly Prize Contest
We currently offer a weekly gift card prize to the player with the lowest verified solve time during the contest week. The specific prize, value, eligibility window, and any changes to selection criteria will be announced on the site, and those announcement-page terms govern that contest in addition to the general rules below.
9a. Eligibility
To be eligible to win:
- You must be 18 years of age or older at the time of entry
- You must have a valid verified leaderboard entry during the announced contest window
- Void where prohibited by law
- Employees and immediate family members of the operator are not eligible
This contest is open to international participants, with the following exceptions. This contest is void in Cuba, Iran, North Korea, Syria, Russia, Belarus, and the province of Quebec, Canada, due to applicable legal restrictions. Residents of these locations are not eligible to win prizes. For all other international participants, we will make reasonable efforts to fulfill prizes; however, if we are unable to deliver a prize to your location due to legal or logistical restrictions, we reserve the right to substitute an alternative of equal or greater value or to select an alternate winner.
9b. Skill-Based Contest — No Purchase Necessary
This is a skill-based contest. Winners are determined by the lowest verified solve time, not by chance. No purchase is necessary to enter or win. Playing is free.
9c. How to Enter
Submit a verified score on the daily leaderboard during the announced weekly contest window. Only one verified entry per person per day counts toward the weekly leaderboard.
9d. Winner Selection and Notification
The winner is the player with the lowest verified solve time recorded during the contest week. In the event of a tie, the earlier submission timestamp wins. Winners will be contacted at the verified email address within 7 days of the contest close. Prizes unclaimed after 14 days of notification are forfeited and a runner-up may be selected.
9e. Prizes
- Prizes are gift cards with an approximate value of under $25 USD
- Prize type will be either an Amazon Gift Card or a Visa/Mastercard virtual gift card, determined at our discretion based on the winner's location and applicable local rules
- Winners outside the United States or in regions where Amazon Gift Cards are not available or redeemable will receive a Visa or Mastercard virtual gift card where feasible
- Prizes are not transferable and may not be exchanged for cash
- We reserve the right to substitute a prize of equal or greater value if necessary
- Winners are solely responsible for any applicable taxes on prizes received
- Prize fulfillment is subject to availability and the terms of the gift card issuer
9f. Publicity
Your first name and solve time are already displayed publicly on the leaderboard. By accepting a prize, you consent to their continued display in connection with the contest result. No additional publicity rights are granted.
9g. Fraud and Disqualification
Any attempt to manipulate scores, submit fraudulently, or circumvent contest rules will result in immediate disqualification. We reserve the right to verify winner eligibility before awarding any prize and to substitute an alternate winner if the selected winner cannot be verified.
10. Intellectual Property
The puzzle content, glyphs, code, design, and SHIFT-E name and branding are owned by the operator. The first name you submit remains yours; you grant us a non-exclusive, royalty-free license to display it on the leaderboard and in related share images for as long as your entry is on the board.
11. Disclaimers
The site is provided "as is" and "as available," without warranties of any kind, express or implied. We do not guarantee that the site will be uninterrupted or error-free, or that puzzles, timers, or leaderboards will always be accurate.
12. Limitation of Liability
To the maximum extent permitted by law, the operator is not liable for any indirect, incidental, special, or consequential damages arising out of your use of the site. Because the site is provided free of charge, our total aggregate liability for any claim is limited to the greater of (a) the amount you paid us in the preceding 12 months (USD $0 for a free account) or (b) USD $50. Nothing in these terms limits liability that cannot be limited under applicable law.
13. Changes to These Terms
We may update these terms from time to time. When we make material changes, we will update the "Last updated" date above and post a notice on the homepage. Continued use of the site after a change becomes effective means you accept the updated terms.
14. Governing Law
These terms are governed by the laws of the State of Connecticut, without regard to its conflict-of-laws rules. Any dispute that cannot be resolved informally will be brought in the courts located in Fairfield County, Connecticut.
15. Contact
Questions, deletion requests, or legal notices: contact@shift-e.com